Typical job
Residents spot a bald-faced hornet nest in
A technician assesses the reported nest location and the surrounding access conditions, then explains the recommended response. The plan is based on the inspection and the pest concern, rather than a guess based only on a phone description. The customer learns what the recommended service covers and what precautions to follow. Keep people away from the nest area while waiting for guidance, and share any access concerns with the crew.
Typical job
Homeowners notice mouse activity and request help
A technician inspects for signs of activity and confirms the concern before selecting treatment. The crew explains its recommendation, documents activity and placements, and provides guidance about monitoring and reporting additional sightings. The homeowner leaves with a clearer treatment plan and practical follow-up advice. Do not move or discard bait stations without technician guidance, and report recurring activity promptly.