Typical job
Owners report bed bug activity and want
A technician inspects the affected areas, confirms pest identification, and explains what the property needs. If heat treatment is being considered, the inspection helps clarify the work involved and supports a more informed estimate. The owner gets a clearer picture of the treatment scope before deciding how to proceed. Ask what preparation and access the recommended service requires, and follow any instructions provided for the property.
Typical job
Residents notice a bald-faced hornet nest near
The crew assesses the reported nest location and discusses an appropriate response based on the site and pest concern. They explain the recommended approach rather than assuming that every nest or access situation calls for the same treatment. You have guidance on the next steps and can avoid disturbing the nest while the concern is being assessed. Share its location and any nearby access issues when describing the problem.
Typical job
Homeowners report mouse activity and ask for
A technician inspects to confirm the pest concern and understand where activity is occurring. The technician explains the recommended treatment and documents activity, placements, and follow-up recommendations for the property. You receive a plan for addressing the reported activity and guidance on what to monitor afterward. Report recurring activity or new sightings promptly, and do not move or discard bait stations without technician guidance.