Typical job
A resident reports a bald-faced hornet nest
The crew notes the reported nest location and height, then assesses the concern to determine an appropriate response. The technician explains the recommended work and any precautions relevant to the property and nearby activity. The resident gets a clearer understanding of the next steps and how to avoid disturbing the nest while awaiting service. Share the location and access details when reporting an outdoor pest concern.
Typical job
A homeowner reports mouse activity and asks
A technician inspects for signs of mouse activity and confirms the pest concern before recommending treatment. The crew documents activity and placements, then explains the recommended scope and practical prevention guidance. The homeowner receives a treatment recommendation and clear follow-up guidance. Report recurring activity promptly, and avoid moving or discarding any bait stations without first checking with the technician.