Typical job
A homeowner reports mice showing up inside
A technician inspects the reported areas, confirms the pest activity, and explains the recommended treatment and prevention guidance. The crew documents activity and any placements, then explains that bait stations should stay in place unless a technician advises otherwise. The homeowner gets a clearer plan for addressing the activity and practical steps to reduce attractants. Keep food sealed and report any recurring activity or new sightings so the technician can advise on follow-up.
Typical job
A property owner notices a bald-faced hornet
The crew gathers details about the nest location and the concern, then a technician assesses the site before recommending appropriate work. The technician explains the plan and any access or safety considerations before treatment is carried out. The owner understands the proposed scope and how to keep people clear of the work area. Avoid approaching or disturbing the nest, and follow the technician’s directions about access and any follow-up.
Typical job
A resident sees recurring pest activity indoors
A technician inspects the affected areas and confirms what pest is present before choosing treatment. The crew explains the recommended plan, completes the agreed work, and provides practical prevention steps and clear guidance on reporting new activity. The resident gets a treatment plan based on inspection rather than guesswork, plus guidance for what to watch for afterward. Share the location and timing of any new sightings to help direct follow-up advice.