Typical job
A resident spots a bald-faced hornet nest
The crew reviews the nest location and the reported activity, then explains the recommended approach before treatment. The technician discusses keeping people and pets clear of the work area and follows labeled treatment directions. The resident understands the treatment scope and how to avoid disturbing the nest or work area. Keep people and pets away from the treatment area as directed, and report any continued activity to the provider.
Typical job
A homeowner reports mice indoors and asks
A technician inspects the reported areas, confirms pest identification, and explains the recommended treatment. The crew documents activity and placements, then shares practical prevention guidance and follow-up recommendations for the home. The homeowner leaves with a record of what was found and clear guidance for monitoring activity. Do not move or discard bait stations without technician guidance, and promptly report recurring activity or new sightings.